Cookie Policy

This Cookie Policy explains how carivante uses cookies and similar technologies on our website. By using our site, you consent to the use of cookies as described in this policy, which complements our Privacy Policy.

What Are Cookies

Cookies are small text files placed on your device when you visit websites. They enable websites to remember your actions and preferences over time, improving functionality and user experience. Cookies may be set by the website you visit or by third-party services integrated into the site.

Types of Cookies We Use

Our website employs several categories of cookies serving different purposes related to functionality and analysis.

Necessary Cookies

Essential cookies enable core website functionality including secure access, navigation, and use of basic features. These cookies do not collect personally identifiable information and cannot be disabled without significantly affecting site usability.

Duration varies from session-only to 12 months depending on function

Functional Cookies

These cookies remember choices you make such as language preferences, region settings, and consultation preferences. They enhance your experience by providing personalised features and remembering your preferences across visits to our website.

Typically retained for 12 months from your last visit

Analytics Cookies

Analytics cookies collect information about how visitors use our website including pages visited, time spent, navigation patterns, and sources of traffic. This data helps us understand user behaviour and improve website design, content, and consultation services.

Usually stored for 24 months to track long-term patterns

Marketing Cookies

Marketing cookies track visitors across websites to display relevant advertisements and measure campaign effectiveness. These cookies may be set by third-party advertising networks and share information about your browsing activities with other organisations.

Typically remain active for 12 to 24 months

How We Use Cookies

Cookies serve several important functions supporting our website operations and improving your consultation experience.

  • Maintaining secure sessions during your visits and remembering your authentication status when accessing protected areas of our website or consultation scheduling systems.
  • Remembering your preferences including language choices, consultation topics of interest, and settings you configure to personalise your experience on our platform.
  • Analysing website traffic patterns and user behaviour to identify popular content, understand navigation challenges, and make data-informed improvements to site structure and consultation services.
  • Measuring effectiveness of our communications and understanding how visitors discover our services, enabling better allocation of resources toward channels that effectively reach potential clients.

Your Cookie Rights

You have control over cookie usage on your device and can exercise several rights regarding how cookies function.

European Visitors Rights

Under GDPR regulations, European visitors have specific rights regarding cookies and personal data collected through them.

  • Right to be informed about cookies used on our website through clear, accessible information provided in this policy document.
  • Right to consent to non-essential cookies before they are placed on your device, with options to accept or reject different cookie categories.
  • Right to withdraw cookie consent at any time through browser settings or our cookie management interface without affecting lawfulness of prior processing.

California Visitors Rights

California residents have specific privacy rights under CCPA legislation regarding information collected through cookies.

  • Right to know what personal information is collected through cookies and how that information is used, shared, or sold to third parties.
  • Right to opt out of sale of personal information collected through cookies to third parties for advertising or marketing purposes.
  • Right to request deletion of personal information collected through cookies, subject to certain exceptions required for business operations or legal compliance.

Brazilian Visitors Rights

Brazilian visitors have rights under LGPD legislation concerning personal data collected through cookie technologies.

  • Right to confirmation of existence of personal data processing activities and access to information about cookies collecting your data.
  • Right to correction of incomplete, inaccurate, or outdated personal data collected through cookies on our website.
  • Right to anonymisation, blocking, or deletion of unnecessary or excessive personal data collected via cookies beyond legitimate purposes.

Managing Cookie Preferences

You can control cookie usage through browser settings and our cookie consent interface provided when you first visit our website.

Browser Cookie Controls

Most web browsers provide built-in controls allowing you to manage cookies according to your preferences.

  • Configure your browser to block all cookies, though this may prevent access to certain website features requiring cookies for basic functionality.
  • Set your browser to accept only first-party cookies while blocking third-party cookies, reducing tracking by external advertising networks and analytics services.
  • Enable prompts requesting permission before accepting cookies, giving you granular control over which cookies your browser stores from our website.

Important Notice: Disabling certain cookies may significantly impact website functionality and your ability to access consultation scheduling features, personalised content, or secure areas requiring authentication.

Third-Party Cookie Providers

Our website may integrate services from third-party providers including analytics platforms, scheduling tools, and communication systems. These providers may set their own cookies subject to their respective privacy policies. We do not control third-party cookies and recommend reviewing their policies to understand how they collect and use information.

Cookie Policy Questions

Questions about our cookie practices or assistance with cookie settings should be directed to our support team.

Email Address: content@carivante.sbs

Phone Number: +61.7.5098.8248

Mailing Address: 365 Little Collins St, Melbourne, VIC 3000 Australia

Cookie Policy Updates

We may update this Cookie Policy to reflect changes in technology, legal requirements, or our cookie practices. Updates will be posted on this page with revised effective dates. We encourage periodic review of this policy to stay informed about how we use cookies.

Policy Last Updated: September 8, 2025